“The Social Security Administration on Wednesday abruptly backed off planned cuts to phone services for disabled and some elderly Americans applying for benefits amid an uproar from advocates,” the Washington Post reports.
“The originally proposed changes — scheduled to take effect Monday but now delayed to April 14 — would have directed all people filing claims to first verify their identity online or in person, removing a phone option in place for years.
Advocates said the shift would make it impossible for many disabled and elderly people with limited mobility or computer skills to apply.”Axios: Social Security postpones and partially rolls back ID changes.